In Greyton, homes typically utilise one of three sewage systems:

1. Soak Pit: This system is now illegal and must be replaced during approved building works or when transferring ownership.
2. Water Borne: Primarily found in areas like Heuwelkroon, Boschmanskloof, Caledon Street, and the Retirement Village, with plans to expand village-wide eventually.
3. Conservancy Tank: The most common system, featuring a 6,000-litre tank, emptied using a “sucking Suzie” system. One monthly pump-out is covered by your rates.

Pump-Out Procedure:

• Arrange payment for one monthly pump-out, up to 6,000 litres.
• Email Grecash@TWK.org.za during the month (avoiding month-end) with your address, name, phone, and request a “regular” pump-out. Expect a three-day turnaround.

During Pump-Out:

• Greet staff on arrival.
• Check the tank’s rear eye glass; it should be empty.
• Supervise until completion.
• Note the percentage filled.
• Maintain property cleanliness.
• Thank the staff.
• Record details in your calendar.
• Flush toilets to prevent odours.

Emergency Pump-Out:

• Contact TWK’s after-hours number for urgent pump-outs, with overtime charges applicable.

Tank Size:

• Most homes have a 6,000-litre tank, but smaller tanks may require extra pump-outs, incurring charges. Address leaks promptly to avoid issues.

1. TWK is responsible for delivering clean, drinkable water to your meter, typically located on your road verge with a stopcock before it. Ensure both the meter and stopcock are clear of debris and accessible at all times.
2. Your meter is read monthly, with the meter reader usually flagging excessive usage, such as a leak. These readings are detailed on your monthly utilities bill.
3. Consider taking monthly photos of both your water meter and electricity usage to stay informed.
4. Water usage and sewage pump-out typically maintain a recognizable ratio.
5. Water purity results are posted on the Municipal notice board for public reference.

1. For leiwater inquiries, contact greytonleiwatersec@gmail.com for documents regarding operation and usage.
2. As CJ Langenhoven said, “Nothing should be feared, it should only be understood!” Join the Union and let us support you.